Requirements of the Position
Responsible for treating passengers and/or employees with respect
and dignity and ensuring the needs of passengers or employees with
disabilities are accommodated and/or addressed (within their area of
responsibility) in accordance with the Ontario Human Rights Code and
Related Orders so that they can fully benefit from the TTC as a service provider and an employer
Carrying out the duties of a sworn Special Constable/Peace Officer,
Provincial Offences Officer, agent and occupier of the TTC in accordance
with Canadian/Provincial/Municipal laws and established contracts,
agreements, policies or procedures, etc.
Delivering law enforcement, emergency/incident response,
investigation, patrol, crime prevention, inspection including revenue
protection, detection, deterrent and customer service duties to protect
TTC employees, customers, facilities and vehicles.
Skills, Knowledge & Experience
As a pre-requisite to applying for this job, you must be a sworn
peace officer and if you are not already a sworn peace officer, you must
hold at the time of application, a valid ATS Ontario Association of
Chiefs of Police (OACP) Certificate of Results, or a TTC Special
Constable Results Profile as requested
Strong and effective interpersonal, verbal and written
communications skills; and the ability to be diplomatic, tactful,
patient and courteous while providing a high level of customer service
Strong situational assessment, analytical, problem solving and
decision making skills, including the ability to apply these skills in
difficult, challenging and dangerous situations
Solid administrative and organizational skills to prioritize and
complete planned/unplanned duties including investigations, patrol,
enforcement activities, incident/emergency response, criminal/internal
investigations, business plan assignments, etc.
Working knowledge of computers, applications and systems related to the work (Microsoft Word, Excel, databases, etc.)
Must pass the TTC Special Constable recruitment and established
training standards including the qualification requirements, various
selection criteria and a comprehensive selection process
Must pass mandatory re-qualification training and tests and background investigation/checks as required
Must be eligible to obtain and maintain Special Constable status in accordance with any established Agreement
Completion of a Community College diploma in the field of Law
Enforcement, or the equivalent, combined with several years of directly
related work experience
Valid, non-probationary Province of Ontario Class G Driver’s Licence
Must have or rapidly acquire a comprehensive knowledge of the
Ontario Human Rights Code and Related Orders including disability
accommodation and accessibility requirements pertaining to passengers
Comprehensive knowledge of law enforcement and security operations
Comprehensive knowledge of and ability to apply the Criminal Code of
Canada, Mental Health Act, Liquor Licence Act, Trespass to Property
Act, TTC By-Law No. 1 and other municipal, provincial and federal
statutes relevant to the work
Sound knowledge of the court system and its processes, and
investigation, surveillance and crime/loss prevention principles,
techniques and equipment.
This position is designated Safety-Sensitive, Specified Management, or Designated Executive under the TTC’s Fitness for Duty Policy. If you do not currently hold a designated position, you will be required to pass an alcohol and drug test as part of the certification process.
Online Application Process
As a pre-requisite to applying for this job, you must be a sworn peace officer and if you are not already a sworn peace officer, you must hold at the time of application, a valid ATS Ontario Association of Chiefs of Police (OACP) Certificate of Results, or a TTC Special Constable Results in Profile as requested.
How to apply:
The TTC accepts online applications for advertised employment opportunities only. In order to apply, you will have to create a secure account.
Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources- Employment Services at 416-393-4570.
Only one document can be uploaded with your application. You can upload/submit your cover letter and résumé in Word, ODT, Rich Text File (RTF), HTML or TXT formats. If you do not want to upload your documents, you can copy and paste them into the text box provided and re-format accordingly avoiding the use of images and special characters.
Recruitment and Selection System
The Special Constable Recruitment and Selection System is a multi-stage, competitive process.
Upon receiving your online application and satisfactory proof of your successful completion of the ATS Pre-Interview testing, you may be invited to attend a TTC Special Constable entrance examination session. This is a pen and paper examination designed to test your knowledge of various municipal, provincial and federal statutes, law enforcement and security principles, and report writing skills.
Upon successful completion of the ATS Pre-Interview testing and the TTC Special Constable entrance examination, you may be invited to attend a panel interview. As part of the selection process, you will need to produce an original Police Clearance Letter. Should you be selected to attend a Panel Interview, you will be required to produce this document to the interview panel prior to your interview starting. You will also be required to produce your original, valid TTC Special Constable Test Results Profile, or a valid Special Constable Test Results Profile or a valid O.A.C.P. Certificate of Results. Should you be unable to produce any of these documents at that time, you may be disqualified from further advancement in the selection process.
Your Clearance Letter must be dated within the last 12 months. A Clearance Letter is a formal document produced on secure paper indicating that you have no criminal convictions in the National Repository of Criminal Records maintained by the RCMP. You can obtain a police clearance letter at various locations depending upon your area of residence.
Police Clearance Letters can be obtained at the following locations:
40 College Street, Toronto, ON
Peel Regional Police
7750 Hurontario Street, Brampton, ON
York Regional Police
9350 Yonge Street, Richmond Hill, ON or
17250 Yonge Street, Newmarket, ON
During the panel interview, you will be required to demonstrate that you have the competencies required to be a TTC Special Constable. These competencies are:
Law Enforcement Principals
Once all interviews have been completed, the selection panel will review the results. The selection panel then determines the candidates that will advance to the next stage of the recruitment process. A thorough background investigation, which includes both security and reference checks, will be conducted on candidates selected to proceed beyond the interview stage.
Candidates moving forward will be contacted and will be required to complete the forms necessary for a thorough background investigation (including a criminal record search as well as credit and employment reference checks). At this stage, you will be required to sign a “Waiver for the Collection of Personal Information” form. Until this document is signed, your application will not advance through the remainder of the process. The Toronto Police Personal History Form is the tool by which personal information about an applicant is collected. Candidates will be required to meet with an Applicant Administrator to complete a Toronto Police Service Preliminary Background Questionnaire.
Candidates moving forward from the Background Investigation stage will be required to complete a psychological profile and will be required to attend an interview with a psychologist.
Offer of Employment and Medical
The file of each candidate who has successfully completed all stages of the process is subject to an in-depth final review. Selected candidates will be given a conditional offer of employment. Candidates who accept this conditional offer will undergo a medical evaluation by the Toronto Transit Commission medical provider.
For More information visit - https://www.ttc.ca/jobs#section-3