Senior Software Engineer - Product L4

We\'ve got exciting new opportunities opening up within our L4 (Product development support) team at our head office, Gurugram. So if you are passionate, entrepreneurial, innovative, and believe in being consultative and having fun whilst you work, then this could be the perfect opportunity for you.
A sense of humour in what can be a pressure environment helps and the rewards for your contribution include compensation and benefits package and a continuous training program in a structured environment that is world-class.

We are looking for a \"Senior Software Engineer - Product L4\" with Ameyo for Gurgaon.

Job requisites:
1. This role deals with tickets related to the product, which might require product level changes and development.
2. Good knowledge and in-depth understanding of Java and Postgres.
3. Must have sound knowledge and working experience on Linux based system
4. Must possess working experience in L4/Technical Support team in a product based company.
5. Must have knowledge of JAVA basic debugging tools like JStack, MAT, JFR, etc.
6. Good communication skills needed in case when there is a need to go on a customer call.
7. Worked in an Agile environment.
8. Misc skill is the capability of solving complex issues and providing RCAs, hardworking, empathetic towards the customer, flexible with timings, or working on weekends in case of customer downtime.

Note - This position will be the part of the Product development team, however, the role will be more of handling the technical issues at level 4 (Product level changes).