Manager OTC Payment Processing Job (Hybrid Opportunity)

Job Overview

Saint John, New Brunswick
Job Type
Full Time
Salary / Compensation
Details Not Provided
Date Posted
1 year ago

Additional Details

Some Exp. Required (2 - 5 Years)

Job Description

As a Payment Processing Manager, you will lead a team responsible for payment processing activities across several business lines. Working collaboratively with internal stakeholders and third parties, you will analyze and review existing processes to recommend and implement innovative solutions.  The ideal candidate will possess strong technical and analytical accounting skills and thrive in a fast-paced, high-volume transaction environment.

What we offer: 

  • Competitive salary, bonus, and pension plan
  • Flexible benefits, including a Health Spending Account
  • Hybrid Work Opportunity – flexible work model that supports a blend of in-office and remote
  • Wellness support, including annual wellness allowance and paid personal care days
  • Paid vacation and vacation purchasing
  • Personal and professional development opportunities
  • Named one of Canada’s Top 100 Employers for six consecutive years

Your roles & responsibilities:

  • Provide daily management and leadership to the Payment Processing team
  • Oversee all payment functions, including cash application and reconciliation process, plus analysis of inquiries from customers and internal teams
  • Analyze and manage payment volumes and resourcing assignments to ensure timely and accurate processing
  • Work collaboratively with Accounts Receivable, Billing and Accounting to proactively identify and resolve issues
  • Promote awareness of cash application procedures; interpret and clarify policies
  • Engage with IT and Support teams on the execution of new feature initiatives
  • Continually look for and implement process improvement opportunities
  • Identify goals, set targets, and measure performance for daily operations and initiatives
  • Follow all Finance Governance processes and support audit requirements

Professional skills

  • Excellent organizational, communication, and interpersonal skills
  • Proactive mindset to identify potential issues and develop plans to mitigate
  • Continuous improvement mindset and technical aptitude
  • Ability to manage multiple stakeholders and competing priorities
  • Analytical thinking skills with attention to detail
  • Excellent decision-making skills


  • Minimal travel is a requirement for this role

Education and Experience:

  • Post-secondary education in Business Administration, Finance or Accounting
  • 3 + years of business and proven leadership experience
  • Strong experience with MS Office Suite: Word, PowerPoint, advanced use of Excel
  • Experience using AR management tools including JDE, ADDs and Credit Manager
  • Knowledge of AR cycle and Accounting is preferred

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.


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