Lab Patient Technician Job

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

This is a Casual Part-Time position for the PSC organization suitable for an individual with a flexible schedule and includes the opportunity to pick up additional shifts at other LifeLabs locations. This position is to cover sick leave, vacation, and days off.

Successful candidates must work every Saturday and are expected to have their own vehicle and a valid Ontario driver’s license. Candidates are required to be available with a flexible schedule to take shifts within the areas – North York and Scarborough.

In this role you will: 

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other assets include:

• Experience and interest in the healthcare industry 
• Customer service experience
• Quick adaptability and attention to detail
• Excellent communication skills
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team and can live these values with us every day.