As an associate and project team member in the Business Application practice, you will work with project leads/managers to execute NetSuite implementations and changes to existing systems using the firm’s project methodology.
Essential Duties and Responsibilities:
– Ensure completion of tasks, milestones, and components including but not limited to functional specifications, design specifications, configurations, quality assurance, data migration and project reviews
– Work collaboratively with internal and client project teams to configure base NetSuite functionality, customizations and third party integrations
– Assist in requirements gathering sessions with clients to map business processes and requirements to solutions
– Work with implementation team to assess the current state of clients existing systems, business processes and challenges; factor into NetSuite solution design & suggested business process improvements
– Work alongside the project lead to implement process improvements with systematic solutions
– Work with implementation team to create and execute testing scenarios in NetSuite
– Assist with data migration from existing systems to NetSuite
– Train end users on how to effectively use NetSuite’s features within the context of their daily jobs
– Work with end users to identify, define and create customized reports, dashboards and KPI’s
– Provide support for client issues and questions, taking a hands-on approach to troubleshooting and providing resolution
– Work across multiple time zones and occasionally outside office hours
– Maintain curiosity in understanding client needs; begin learning about RSM’s additional services and how to spot potential opportunities that will bring additional value to clients
Basic Qualifications:
– Bachelor’s degree in Business Administration, Accounting, Manufacturing & Supply Chain Management, Computer Science, Management Information Systems, Industrial Engineering or related field required
– Ability to travel 10 – 30%
– A minimum 3.0 GPA is preferred
Preferred Qualifications:
– Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
– Must be a team player and be able to effectively interact with staff at all levels of the firm
– Strong conceptual, analytical and problem-solving skills
– Excellent client skills and customer relationship management skills
– Solid understanding of business and information technology processes
– Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms
– Strong Excel skills