Certificates Administrator Job

Job Overview

Toronto, Ontario
Job Type
Full Time
Salary / Compensation
Details Not Provided
Date Posted
4 months ago

Additional Details

Entry Level (0 - 2 Years)

Job Description

Reporting to the Manager, Certificates, the Certificates Administrator is responsible for processing entries in dataphile to accurately reflect positions in client accounts and within Fidelity, setting up deposits/withdrawals with various securities depositories, facilitating various requests involving physical securities, as well as maintaining Fidelity’s secured vault location. The Certificates Administrator communicates with Fidelity Clearing Canada internal partners, our clients and counterparties. By working with these key stakeholders, we achieve accurate and timely processing while mitigating risk to all involved.

As part of the certificates team, you will be responsible for the following:

  • Process entries in dataphile to accurately reflect physical securities within client accounts as well as their location within Fidelity.
  • Process entries with depositories (CDS/DTC) for the deposit/withdrawal of physical securities.
  • Facilitate different requests involving physical securities including:
    • Having securities reregistered as required
    • Assisting with receiving or delivering physical securities as part of account transfers
    • Processing legend removals on restricted securities
    • Having securities split or consolidated as necessary
  • Communicate with transfer agents, issuers and their legal counsels as required to ensure all requirements are met for the processing of above listed transactions.
  • Ensure Fidelity’s onsite and offsite securities storage locations are properly maintained and organized.
  • Work with internal Fidelity teams to reconcile Fidelity’s physical holdings.
  • Respond timely to verbal or written client requests.
  • Intake and distribution of incoming mail, couriers and faxes.
  • Retrieval of sensitive documentation from our client firms and secured vault located in the downtown core.
  • Create and distribute reports to clients and management.

What We Are Looking For:

  • More than 1 year of related experience within operations in the financial services industry, preferably 1 year in settlements and/or physical certificates within the correspondent clearing business.
  • Completion of post-secondary education.
  • Excellent MS Excel skills and proficient with the MS Office environment.
  • Strong customer service skills, with ability to build credibility and rapport to gain customer confidence.
  • Exceptional communication skills.
  • Attitude to thrive in a fast paced, challenging, team-oriented environment.
  • Ability to work independently in a fast-paced environment.

Please note that this role is 100% in office.

Current work authorization for Canada is required for all openings.


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