Scrum Master Job

The Scrum Master supports the team on their Agile journey and supports the team’s ability to deliver on their committed goal.  The Scrum Master helps teams learn and adopt Agile practices, facilitate events, remove impediments. The incumbent is also a personal coach for team members and an innovator who constantly seeks continuous improvement and builds high performing teams.

Key Responsibilities

• Ensure compliance and continuous improvement of Agile events and project/program management practices
• Support the Product Owner to ensure teams actions are aligned with the Product goals / vision
• Identify and action impediments that interfere with team progress and achievement of the team’s goals (e.g., using burndown charts at stand-ups, OKRs)
• Ability to navigate, communicate and decipher trends using team metrics (e.g., velocity), DevOps/ IT metrics along with barometer scores and progress against OKRs
• Facilitate team events (e.g., planning, retro, Kanban flow)
• Organize the processes of decomposition and story/task estimation. Co-ordinate cross-team technology dependencies
• Coordinate interaction with other teams at Scrum of Scrum sessions and any other relevant Product level synchronizations
• Support identification of trade-offs between short- and long-term benefits to drive shared vision between the team and Product Owner
• Clear obstacles in the team’s path (e.g., dependencies on other teams), maintain a list of risks, impediments, and improvements
• Identify ways to strengthen teams’ understanding and adoption of Agile concepts and principles
• Foster a continuous learning environment, helping teams to inspect and adapt. Role model and coach Agile behaviors as needed
• Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members
• Bring transparency to Business and IT organizations about team and Product development

Key Skills

Servant Leadership:

• Capable of building strong relationships with squads and individuals, building a reputation as a trusted advisor, coach, and friend
• Contributor to fostering a healthy work environment and builds self-sufficiency within the squad by ensuring the talent and tools for success are available, and squads are empowered to leverage them
• Effective navigator of communications within and beyond the squad to align stakeholders

Coaching and facilitation:

• Capable of delivering effective coaching to squad members to help achieve the full potential of the individual and the squad
• Strong supporter of squad members by helping them develop necessary skills and Agile expertise
• Effective collaborator with PO and squad to drive towards achieving Product Vision and OKRs
• Able to lead proactive resolution of intra-or-inter squad conflicts
• Agile knowledge and expertise:
• Familiar with Agile and leverages relevant frameworks (e.g., Scrum or Kanban) to optimize squad outcomes
• Grasps the details of squad members’ technical approaches and proactively drives initiatives to improve engineering practices
• Fluent in customer centricity and effectively encourages the squad to uphold those principles.
• Effective at re-orienting the squad thinking around continuous iteration based on customer feedback when necessary

Mindset and behaviors:

• Naturally and consistently brings enthusiasm and passion about the Enterprise Agile process to effectively encourage the squad to contribute to that environment
• Adopts a growth mindset and promotes and open-feedback culture within the squad

Screening Criteria

• Completed an undergraduate Degree in Computer Science, Business Administration, or related field
• Minimum 7 years’ experience in project management, program management or business analysis
• Minimum 3 years’ experience as a dedicated Scrum Master
• Advanced knowledge of the software development lifecycle, Agile principles and the Scrum Framework and Kanban

Assets

• Scrum Master certification (e.g., DASM, DASSM, PSM, CSM)
• Knowledge of AzureDevOps and Aha! Applications
• Bilingual in both official languages, French and English

Salary Range

• $89,000 - $133,600 + performance-based incentive