Senior Process Automation Analyst Job

Job Overview

Ottawa, Ontario
Job Type
Full Time
Salary / Compensation
$89,000 - $113,600 Per Year
Date Posted
4 months ago

Additional Details

Good Exp. Required (5 - 9 Years)

Job Description

The Process Performance Improvement (PPI) team falls under the Sustainable Business & Enablement group.  PPI enables EDC teams to be more efficient and deliver greater value to Canadian exporters through centralized Business Process Management (BPM) and Robotic Process Automation (RPA), combining the ability to proactively identify process automation opportunities, assess anticipated value and readiness with the capability to implement in a timely manner customer-centric, technology-independent automation solutions that are easily adopted and can scale across the organization.

As the Process Automation Analyst, you will play a key role in providing centralized governance, asset management, bot development and support for RPA solutions, in partnership with the technology team that is accountable for the RPA platform, and reusable enterprise bot components.  You will be required to work directly with leaders, process owners and subject matter experts in assessing process automation needs, designing, developing, and deploying the robot solution, as well as monitoring and supporting these solutions through their lifecycle. Indirectly, you will also support decentralized teams of citizen developers in lines of businesses where the demand is significant to warrant proximity to operations and ongoing investment.

Discipline Summary

  • Drive process-based automation initiatives throughout the organization
  • Trail-blaze solutions in this relatively new field where the synergies of your ideas and those of other automation analysts will allow us to automate use cases that solve a business teams’ problems but could also be applied elsewhere in EDC or other companies and industries
  • Solve complex problems; take a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Work with business to review their manual processes to determine best fit for automation, robotics or suggest other solutions
  • Estimate efficiencies anticipated through the automation solution; analyze and measure the effectiveness of existing automation solutions
  • Facilitate effective communication between business and IT, ensuring investment decisions and business outcomes are optimized

Key Responsibilities

  • Responsible for all aspects of the life cycle from development through to deprecation of the robotic processes
  • Participate in go / no go decisions and prioritization of development of new robotic processes
  • Design, build and test robotic processes to replace processes currently done manually
  • Monitor error logs of robotic processes and resolve issues when they occur
  • Document robotic solutions and provide support through their lifecycle
  • User onboarding / offboarding for robots and robotic processes
  • Ensures that BPM and RPA standards, best practices, and principles are applied in operational improvement projects and standard operations

Screening Criteria 

  • Completed an Undergraduate Degree in Business Administration, Computer Science, Engineering or in a related field
  • Minimum 5 -7 years of experience in automating processes, not necessarily with RPA software
  • At least one year of programming experience in almost any programming language
  • Strong problem solving & innovation


  • Bilingual in both official languages (French and English)
  • Advance knowledge of change management principles and practices
  • Knowledge of finance or insurance industry
  • Experience with UiPath and Microsoft Power Automate RPA platforms

Salary Range

  • $89,000- 133,600, plus performance-based incentive


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