Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Provide a fast and friendly check out experience
Execute cash handling to standards
Engage customers on the benefits of Rewards and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
Support shrink and safety programs
Assist with Omnichannel processes
Acknowledge customers, help locate the product and provide solutions
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Cross-trained in Custom Framing selling and production