Early Morning Sales Floor - Michaels

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Provide a fast and friendly check out experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and complete enrollments
• Educate customer on Voice of Customer (VOC) survey
• Merchandise recovery and maintenance
• Support the merchandise return / go back process and general store recovery
• Acknowledge customers, help locate the product and provide solutions
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Support shrink and safety programs 
• Assist with Omnichannel processes
• execute a well-merchandised and in-stock store
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• help customers shop and find what they are looking for
• Cross-trained in Custom Framing selling and production  
• Other duties as assigned