Dispatcher / Scheduler

First Transit operates in over 242 locations, carrying more than 300 million passengers annually throughout the United States in 39 states, Puerto Rico, U.S. Virgin Islands, and 4 Canadian provinces.

We are currently hiring a Dispatcher/Scheduler for Operations in Fort McMurray, AB.

The ideal candidate is an energetic, outgoing person with excellent communication skills and able to work in a very busy business environment. You must be highly organized and be able to multi-task efficiently. You must be able to handle all client inquiries, requests for service calls, and scheduling of drivers in a professional and articulate manner.

Responsibilities:

• Answering inbound telephone calls
• Booking drivers for routing requirements as requested
• Dispatching of drivers daily
• Handling customer issues and providing appropriate resolutions
• Providing data entry, filing, and other administrative support as directed by General Manager
• The ability to organize and prioritize schedules is integral to this position
• Must be able to answer the after-hours emergency phone line
• Perform all tasks as assigned
• Must have knowledge/ experience with Microsoft Excel

Requirements

• Camp accommodations provided
• Flight hubs – YYC Calgary & YEG Edmonton
• Full-Time – 14 days on / 14 days off
• Guaranteed 12 hours per day
• Positions starting ASAP

First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, aboriginal peoples and members of a visible minority