BA with Banking Experience : Dallas, TX, NY, Tampa, FL

RESPONSIBILITIES

• Work with departmental managers to understand the current processes and systems.
• Conduct time-in-motion studies and facilitate focus group sessions to identify areas within the process or system that require improvement.
• Skilled in creating Business Process Flow Diagrams using Visio, Lucid Chart etc.
• Recommend process changes/system modifications to streamline and automate a business process.
• Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process.
• Define high-level goals and road map associated with their project.
• Identify and analyze the risks associated with achieving the milestones for a project. Develop risk mitigation strategies.
• Work with Deployment Manager to organize and execute pre-deployment user acceptance testing that is specific to the project.
• Assist the corporate training group in the creation of training documentation and programs that are focused on building consistency and proficiency within a process.
• Facilitate/present the initial training sessions for a particular process.
• Ensure the management and training for a particular process is effectively transitioned back to the business after the completion of a project.
• Communicate status of the project to senior management.
• Serve as the single point of contact for project-related issues that need to be escalated to senior management for resolution.
• Data validation and report development
• Good knowledge of Data Analysis/SQL skills
• Good knowledge of Agile/Scrum/Kanban methodology
• Working experience with Agile PM tools like TFS/JIRA/Azure DevOps
• Proficiency with MS Office products Excel/Word/PowerPoint/Visio

Email to - raghubir.s@idctechnologies.com