About our Ideal Senior Customer Success Manager:
You are a sharp, experienced CSM who is passionate about learning about and helping our clients by providing exceptional service, support, and training. Your communication skills are exceptional, as are your organizational ones. You do not hesitate to pick up the phone to get a client on the line. You like to problem-solve. You have a keen eye for spotting upsell opportunities. You live and breathe customer service.
You have experience in a similar role at a tech company and love learning new things. You have innovative ideas and the know-how to put them into action. You enjoy working in a close-knit team environment.
What We Offer Our Employees:
Prevue is proud to be a casual work environment located just steps from Burrard Station in Downtown Vancouver. We work hard and always take time to celebrate our successes as a team. In 2020, our team retreats included an all-inclusive resort in Cabo, Mexico, and a weekend in Whistler (including Scandinave spa, whitewater rafting, golf, bungee jumping, ziplining, and gourmet dining) with the entire team and their +1s. Learn more about our corporate culture on our Instagram @prevuehr. Competitive pay commensurate with experience.
Other great benefits that we offer include:
Required Skills and Experience:
Prevue HR is more than a software company. We are a group of individuals who challenge each other to do better, are passionate about helping companies hire more effectively, and who work hard and play hard.
Prevue is a leading provider of job-fit compatibility assessments that helps companies create high-performing teams by understanding what drives their employees. With over 20 years of assessment experience and 10+ million candidates assessed, our predictive tools enable people to establish the likelihood of success in an employment position.
If this sounds like you, we invite you to apply now. Please note as part of our application process, you may be asked to take a technical and non-technical assessment.
If this sounds like you, we invite you to apply now.