- Handle queries through calls and Email follow-ups
- Handle data effectively
- Ensure client Service Level Agreements (SLA) and timelines are met.
Required Technical and Professional Expertise:
- Graduate in any discipline or Equivalent (10+2+3) with a minimum of 0-1 year of work experience in the healthcare domain.
- Basic knowledge of the healthcare domain.
- Good Communication Skills with fluency.
- Ability to work under pressure situations.
Preferred Technical and Professional Expertise
- Proficient in MS Office applications.
- Patient/Payor Authorization knowledge/experience will be preferred.
- Experience in handling queries via calls and emails is highly desired.
- An ambitious individual who can work under direction towards agreed targets/goals.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.