Lab Patient Technician- Part Time Job

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.  Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in patients. LifeLabs is currently looking for a Lab Patient Technician to join our team in Ottawa, ON

 As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives. This is Part Time role suitable for an individual with the flexible schedule Monday through Saturday and if required on Sunday and the candidate will be expected to go to different locations and includes the opportunity to pick up additional shifts at other LifeLabs locations. The successful candidate will be based at the O’Connor PSC but may occasionally be scheduled to support at other sites. Shifts will mostly be weekdays, with some Saturday.

In this role you will: 

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include

• Graduate of an approved Laboratory Assistant program or equivalent.
• Phlebotomy experience.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

 We are looking for passionate individuals who share in the importance of our values: Caring, Customer Centered, Agile and Teamwork and can live these values with us every day.