RTR Product Manager Job

We are looking for analytical, data oriented, collaborative, team players with a curious, future thinking and continuous improvement mindset.  Candidates with a successful track record of working in multi-disciplinary teams under aggressive timelines and working to influence without direct authority are likely to thrive in this role.  Both Payments and Fintech experience are strong assets for this role. 

You’re great at…

• Conducting product-related research and impact assessments to provide insights, and recommendations to identify opportunity areas for improvements

• Actively participating in onboarding/offboarding of RTR participants

• Managing and documenting product and procedure related documentation for the RTR

• Assisting the RTR Product Director with market sensing and identification of global trends in real time payments

• Tracking bi-weekly and monthly product performance

• Performing an analysis on SLA trends and sharing findings and recommendations with RTR Product Director and AVP RTR

• Answering functional/design questions coming from internal/external stakeholders about RTR Exchange as well as providing functional inputs for future releases/enhancements

• Reviewing Payments Canada’s policy documents and performing analysis to inform product impact

• Conceptualizing and driving improvements in collaboration with cross-functional teams

• Supporting RTR Exchange Roadmap development through a deep understanding of business objectives, knowledge of client requirements, and market research

• Supporting the management, maintenance, and update of the Service Catalogue

• Maintaining status reports of product enhancement initiatives and product backlog

• Addressing reporting gaps/discrepancies while engaging relevant stakeholders

• Documenting detailed technology requirements based on the client’s functional requirements

• Collaborating with Technology, DevOps, and Architecture teams to execute Technical Build projects

• Supporting Product Functions including Product Analytics, Roadmap Development, Service Catalogue Management, Market Research, and Payments Canada’s Policy Reviews

Who are you?

• A Bachelor’s degree in business/science/technology or an MBA

• A minimum of 3 years of experience in Product Management or related function

• Knowledge of Payments and/or Real Time payments

• Ability to analyze product performance metrics to create detailed reports

• Ability to develop and monitor initiatives involving cross-functional teams

• Ability to deliver presentations and gain stakeholder buy-in

• Ability to deliver in accordance with User Stories, Process Maps, Use Case specifications, Data Requirements, Business Rules, and Mock-Ups

• Excellent planning, organizational, and time management skills

• Working competency in Confluence, Jira, and Microsoft applications including Excel, PowerPoint, and Visio

• Excellent communication skills, both verbal and written, with the ability to deal at all levels of the organization and with external stakeholders.

• Strong analytical skills with the ability to break down problems into logical pieces.

• Ability to navigate through conflicting priorities, turning ambiguity into clarity in a fast-changing environment.

• Strong collaboration and influencing skills with the capability to drive integration and build solid organizational relationships.

• Experience using data to inform decisions without succumbing to analysis paralysis

• Enthusiastic to learn a new, complex domain and have the humility to ask for help when needed