We are currently accepting applications for the position of Housekeeping Supervisor.
The Housekeeping Supervisor will assist with administrative responsibilities, regular daily room inspections; confirming our quality standards are being maintained and training Room Attendants, and other Housekeeping Department staff, on proper cleaning procedures, company policies and procedures.
They will monitor Housekeeping Department staff members by performing audits of skills, on-the-job observations, and inspections to determine the delivery of training. They will ensure that associates are adhering to brand standards via regular quality control checks. They will develop individual development plans and on-the-job coaching, when needed, and report progress to the Housekeeping and General Manager.
Work with the Housekeeping Manager and fellow Housekeeping Supervisors to understand the department's training needs. They will recommend or assist in the design of targeted training programs.
Provide training and rationale of the importance to stay within the department's budget. (i.e., abuse of supplies, overtime, unproductive time, etc.)
They will ensure associates are participating in provincial mandated programs (i.e., WHIMIS) and will evaluate and report on position training progress.
It is expected to assume supervisory or staff duties as needed and perform any other duties as assigned by The Sutton Place management team.