COMMUNITY AGENCY OPERATIONAL ASSISTANT JOB

• Full-Time, Permanent Position
• 37.5 hours per week, Monday – Friday 7am to 3pm 
• Winner of Canada’s Top 100 Employers 2022 and BC’s Top Employer 2022!

Employee benefits 

The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2022 and BC’s Top Employers 2022! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees are match up to 7% of their contributions. Your birthday and two personal days are additional paid days off.

Growth opportunities 

• Professional Growth – $1,500 to spend towards professional development courses.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – employees can use up to half of their professional development funds towards wellness initiatives.

Position overview 

The Community Agency Operational Assistant supports the Community Agency Department with daily operational tasks such as facility maintenance, inventory data tracing, pantry, cooler and freezer fulfillment. Serving our Community Agency Partners (CAPS) at our Thornton and Winston Street Distribution facility.

Key responsibilities

• Support Agency Operations Lead with fulfillment of food in coolers, freezers and pantry areas, rotating stock and communicating with Winston Street Operations for replenishment.
• Weigh and track the distribution of food picked up by Community Agency Partners (CAP) reporting distribution weights to the Winston head office data team.
• Support the maintenance of the Vancouver CAP Market garden project including weeding, growing, harvesting watering and garden equipment/supplies maintenance
• Support the Operations Lead in maintaining machinery, shelving, infrastructure, safety practices and cleanliness of the Vancouver CAP Market facility, Including Canadian Food Inspection Agency (CFIA) recall knowledge and postings.
• Clearly and in a timely manner communicate Agency Partner changes and requests with other Community Agency Department staff.
• Support staff and volunteers with training in all Operational functional areas at the Vancouver CAP Market.
• Assist with Agency Department Projects, such as Surveys and Events.
• Assist with Agency pick-ups and deliveries as needed.
• Oversee necessary printing, signage and other office needs as assigned.

Personal attributes and core skills

• Ability to work with a diverse community in a manner that meets the organizational values.
• Ability to control consistency of product and the highest standards of food quality for distribution to our CAPS.
• Highly focused, detailed oriented with excellent organizational skills.
• Adept at time management and planning, with the ability to prioritize and multitask within a fast-paced, rapidly changing environment.
• Good work ethic, able to exercise initiative and not afraid to “roll up your sleeves”!
• Deal constructively with challenges and consistently provide a solution-focused approach.
• Possess strong communication, interpersonal skills (both written and oral);
• A quick learner – gain an understanding of Community Agencies and behind the scenes processes accurately and in a timely manner.
• Friendly, supportive, authentic and collaborative team player that demonstrates a thoughtful and positive attitude.

Qualifications and experience

• 1 – 2 year’s work experience in a non-profit, warehouse, food distribution industry or related field;
• 1 + years’ experience working in a non-profit organization or volunteer focused environment is advantageous;
• Previous driving experience driving around the Greater Vancouver Area an asset;
• Good working knowledge of Microsoft Office Suite (Word, Outlook, Excel and PowerPoint);
• Must be able to work out of both our Vancouver (Thornton Street) and Burnaby (Winston Street) location;
• Experience with industrial machinery such as an electric pallet jack and a class 1-5 Industrial Machinery certification an asset;
• A clean Class 5 BC drivers license (5 year claims history and drivers abstract required for review).

Physical Requirements

• Steel toe footwear required (to be reimbursed upon a successful completion of a 3 month probationary period);
• Exposure to ambient temperatures and noisy conditions.
• The ability to walk and stand intermittently.
• Physically fit and have the ability to bend and lift boxes up to 50 lbs.
• Occasional travel around the Greater Vancouver area may be required on an as needed basis.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

An ICBC report will be request at the interview stage, to include (driver factor report, drivers abstract, commercial driving record if applicable, 5 years insurance and claims history record).

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.