Lab Patient Technician - Regular Part-Time (Float) Job

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

This is a Regular Part Time (Float) role at 85 Norfolk Street, suitable for an individual with a flexible schedule and includes the opportunity to pick up additional shifts at other LifeLabs locations.

This is a regular part time float position. Successful candidate will be required to work varying shifts at any of the region’s locations (including Fergus, Mt Forest, and Palmerston). Travel up to 1 hour from base location will be required. They will also be required to work in the Saturday rotation between 7AM -12:30PM.

In this role you will: 

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include

• Graduate of an approved Laboratory Assistant program or equivalent. (Preferred but not mandatory)
• Phlebotomy experience (Preferred but not mandatory. Training can be provided for beginners as well.)
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team and can live these values with us every day.