Junior Analyst PSG - Part time Job

Why you’ll love working here:

• high-performance, people-focused culture

• our commitment that equity, diversity and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

• learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth

• competitive, 100% company-paid extended health and dental benefits for permanent employees with recent additions to promote inclusive coverage to a diverse employee population. These recent additions include gender affirmation and fertility drug and treatment coverage

• membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

• access to an annual wellness reimbursement program for health and wellness-related expenses for permanent employees

• virtual fitness, yoga and meditation classes, nutritional consultations and wellness seminars

• we offer a hybrid flexible work model that embraces remote work in Ontario for eligible roles

• the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary:

Incident triage, incident action and management writing test cases in Gerkin other administrative analytic duties

What you will do:

• Analyze and review business requirements, document test scenarios in Gerkin to convert into robust automated test cases, execute test cases, troubleshoot bugs, document test results and raise defects in our defect tracking system

• Use SQL to find affected populations when troubleshooting various production issues, to provide data update scripts for production fixes and to write stored procedures for various ETL needs

• Participate in incident management processes, by ensuring:

  • User queries or issues are captured, validated, and triaged for further processing.

  • Information is communicated to users through the appropriate channel(s).

  • Improvement processes through analysis, reviews, and reporting, as well as through automation, competence building and knowledge sharing.

What you bring:

• Ability to communicate effectively with multiple stakeholders and fellow team members

• “Can do” attitude with an aptitude to be part of the solution

• Self-starter with a strong work ethic that has the ability to work in a cross functional team-based environment

• Ability and desire to learn different skills outside of their expertise

• Ability to perform repetitive tasks in an orderly, consistent efficient manner, with pace

• Working towards or already obtained a University Degree or College Certificate in Computer Science, Information Technology, Business Administration, Mathematics, or any other related discipline

• Previous work in a team based environment

• Knowledge and experience with the following:

  • Demonstrated solid analysis and troubleshooting skills

  • Educated and can execute SQL and Microsoft SQL Server

  • Understanding of Quality Assurance methodologies and best practices

  • Experience with Azure DevOps is a nice to have

  • Mathematical aptitude and strong problem-solving skills

  • Excellent organizational and time management skills

  • Accuracy and attention to detail