Medical Lab Assistant & Lab Patient Technician - Full-Time Job

As a Medical Lab Assistant / Lab Patient Technician, you will play a key role in the testing and diagnostic process for a wide range of patients.

This is a Dual Role, primarily Medical Lab Assistant and Secondary as Lab Patient Technician.

In this role you will:

• Unpack and sort a wide variety of incoming specimens received from sources including physicians, clinics, hospitals, and mobile LifeLabs technicians.
• Confirm the accuracy of all patient information on requisitions and specimen samples, resolve any problems or inaccuracies prior to testing, and perform required data entry.
• Prepare and sort specimens for technical analysis.
• Train and orient new team members.
• Perform weekly and monthly maintenance of laboratory equipment.
• Conduct all work in full compliance with all laboratory safety and security policies and regulations. 

This is a Full-Time position at 45 Wolsey Street in Kenora, Ontario.

Successful candidates are required to cover flexible shifts to support work/life balance. LifeLabs also provides first aid training, continuing education opportunities, and excellent opportunities for career growth and advancement.

In the Lab Patient Technician role, you will:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include,

• Graduate of an approved Laboratory Assistant program or equivalent.
• Phlebotomy experience is not mandatory but preferred.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

The right person for this role is an organized and detail-oriented individual with good problem solving and customer service skills. Some key qualities include flexibility, accountability, and attention to detail. Other requirements include:

• Ability to work in a fast-paced environment on a variety of tasks throughout the day.
• Data entry and computer skills.
• Prior experience in laboratory operations or medical terminology an asset.
• Works well in a team environment.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team, and can live these values with us every day.